Integrations and APIs
We connect payment, e-invoicing, SMS and third-party services to your system securely.
Modernization and consulting
Business process automation
We turn tasks repeated by hand into scheduled, traceable processes.
We turn tasks that are repeated by hand into scheduled, traceable software processes. Preparing reports, transferring data between systems, backups and notifications are typical examples. A process like this runs on this website too: form submissions that cannot reach the customer relationship management system right away are held and retried by a scheduled job. No submission is lost while waiting for someone to notice.
The problem we solve
In every company someone repeats certain tasks every morning, every week or at the end of every month. A report is exported, cleaned up and sent by e-mail. A list taken from one system is typed into another. A reminder to a customer depends on a note in a calendar. These tasks look small, but they take time and invite mistakes. When the person who does them is on leave, the work stops, and when a step is skipped, nobody notices. The goal of automation is not to take people out of the process. It hands the repeated part to software and makes the result visible to everyone, so your team can spend its time on work that needs judgment.
How we work
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Writing the task down step by step
We sit down with the person who does the task today and write down every step, the files used and the decisions made. This is where we separate the steps that follow rules from those that need a human decision.
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Designing the process
We turn the rule-based steps into scheduled jobs and job queues. The input and output of each step and what happens when it fails are defined. Steps that need human approval stay visible in the process.
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Building and trial run
For a while we run the automation next to the manual work and compare the two results. When they match, the manual step is dropped and the automation takes over. During this period we review every difference between the two results and adjust the rules.
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Monitoring and notifications
We keep a record of every run and notify the responsible person when a step fails. Whether the automation works is then not a guess but information everyone can see.
What we deliver
- A step by step description of the process
- Scheduled jobs and job queues
- Run logs and failure notifications
- A short guide for changing the process
- A list of scheduled jobs and their run times
Frequently asked questions
Which tasks can be automated?
Any repeated task that follows rules is a candidate: preparing and sending reports, transferring data between systems, backups, reminders and notifications. Steps that need a human decision stay in the process. The automation prepares the information these steps need and waits for the decision.
What happens when the automation fails?
Every run is recorded and a failed step does not go unnoticed: the responsible person is notified. Steps that change data are designed so that running them again does not create the same record twice. That way the process can be run again safely once a problem is fixed.
Do we have to change our existing systems?
Usually not. The automation can use the APIs of your existing systems, their databases or the files they export. If a system offers none of these, we tell you during the review and recommend the path that needs the fewest changes.
How do we know whether the automation pays off?
Before we start, we note together how long the task takes today and how often errors occur. Once the automation is running, the run logs give the same information. When you put the two side by side, you see the time saved and the errors avoided based on records, not on estimates.
Where will the automation run?
We usually run the automation on your existing server, as scheduled jobs. No extra server or paid automation service is needed. If the workload is large or your current server is not suitable, we recommend alternatives together with their costs. The deciding factor is a setup that you can maintain and monitor.
Tell us which task to automate
Describe in a few sentences what you want to build. We review your needs and write back with how we can move forward.